Shenzhen Shareme self-service kiosk Applied to German government buildings

[**City, Germany] – A leading German government administrative agency has successfully implemented a batch of self‑service touch screen kiosks to modernize visitor check‑in and access control, with the Disordered Card Dispenser as a core functional module. The solution was fully designed, manufactured and delivered by our company, supporting unmanned, efficient and secure visitor management for public service premises.

Facing high daily visitor traffic and complex identity verification needs, the government agency sought a robust self‑service solution to reduce manual registration workload, shorten waiting times and strengthen on‑site security. Our self‑service kiosk integrates a large high‑definition touch interface, ID document recognition, camera capture, electronic signature and the dedicated Disordered Card Dispenser, enabling end‑to‑end automated visitor check‑in.

The Disordered Card Dispenser delivers stable, high‑speed card issuance without strict card sequence requirements, greatly simplifying loading and maintenance. It supports various standard visitor cards and badges, issuing personalized temporary access passes within seconds after verification. Visitors complete ID scanning, information filling, photo capture and card collection independently, with all data synchronized to the backend access control system in real time.

“Before implementing the self-service kiosks, our staff spent hours handling manual registrations daily, leading to long queues and administrative burdens,” said Markus Weber, Facility Management Director of the government agency. “The Disordered Card Dispenser has been a game-changer—its ability to work with mixed card stacks eliminates the need for tedious sequence sorting, and we’ve seen zero downtime since deployment. Visitors now complete check-in in under 30 seconds, which has significantly improved public satisfaction.”

Another key benefit highlighted by the client is compliance and security. “As a government entity, data privacy and access control are non-negotiable,” noted Dr. Julia Schmidt, IT Security Manager at the agency. “The kiosk system not only meets Germany’s strict data protection regulations but also provides time-stamped digital logs for every visitor. The reliable card dispensing mechanism ensures that only verified visitors receive access badges, strengthening our on-site security exponentially.”

Facility maintenance staff also praised the solution’s user-friendly design: “Loading new visitor cards used to take 15 minutes with our old system, but the disordered dispensing technology lets us refill cards in just 2 minutes,” said Thomas Becker, Technical Maintenance Supervisor. “It’s intuitive, requires minimal training, and has drastically reduced our routine maintenance workload.”

Since deployment, the solution has cut manual check‑in labor by over 60% and reduced average visitor waiting time from more than 3 minutes to under 30 seconds. The disordered card dispensing mechanism ensures continuous operation even with mixed card stacks, minimizing downtime and maintenance.

This project demonstrates the practical value of our self‑service kiosks and Disordered Card Dispenser in government, public security and office park scenarios. We will keep optimizing hardware and software to provide more reliable, intelligent self‑service solutions for global public service and enterprise customers.